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Privacy Policy

Effective Date: July 4, 2026

TDTech LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications, including SMS/text messaging.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number (including mobile number)
  • Account Information: Business details or account-related data you provide
  • Payment Information: Billing details (where applicable)
  • Communication Data: Messages, support queries, responses, and SMS interactions
  • Usage Data: Information about how you interact with our website or services
  • Voluntarily Provided Information: Any additional details you choose to share with us

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services
  • Communicate with you regarding your account, support, or transactions
  • Send service-related notifications, including appointment reminders via SMS
  • Send promotional or marketing communications (only where you have explicitly opted in)
  • Ensure compliance with legal and regulatory obligations
  • Prevent fraud, abuse, or security issues

3. SMS/Text Messaging Communications & Consent

By providing your mobile phone number and opting in to receive text messages from TDTech LLC, you consent to receive SMS/MMS messages for purposes including:

  • Appointment reminders and confirmations
  • Service updates and notifications
  • Account-related communications

Message Frequency: Message frequency may vary based on your interactions with our services. Typically, you may receive up to 5 messages per month.

Message and Data Rates: Standard message and data rates may apply. Please contact your wireless carrier for details about your text plan.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

Help: For help, reply HELP to any message or contact us at [email protected] or (720) 891-6934.

Carriers Supported: Compatible with major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We may share your information only in the following circumstances:

  • With service providers who help us operate our business (such as SMS delivery providers), strictly under confidentiality obligations and only for the purpose of delivering the service
  • When required by law, regulation, or legal process
  • To protect our rights, users, or systems
  • In connection with a merger, acquisition, or asset sale, in accordance with applicable laws

All third-party service providers are bound by contract to protect your data and may not use it for any purpose other than the specific service they provide to us.

5. SMS Opt-In Data

Consent to receive text messages and the data obtained as part of the SMS opt-in process (including phone numbers and consent records) will not be shared with any third parties, except as required to deliver the messaging services you have consented to or as required by law.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory requirements
  • Resolve disputes and enforce agreements

Opt-in consent records for SMS messaging are retained for as long as you remain subscribed and for a reasonable period thereafter for compliance purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption of data in transit, access controls, and regular security assessments.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Opt out of SMS messaging at any time by replying STOP to any message

To exercise your rights, contact us using the details provided below.

9. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Company: TDTech LLC
  • Email: [email protected]
  • Phone: (720) 891-6934
  • Address: Thornton, Colorado
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